Time flies like a fleeting white horse. Shanghai Heheng Supply Chain Management Co., Ltd. has welcomed its tenth birthday after going through numerous difficulties. Looking back on the past, the hardships in the early days of starting our business seem like just yesterday. There were small temporary warehouses, only a few transport vehicles, and just a handful of partners with dreams who were busy running around day and night. Everything started in a simple and cramped environment. At that time, in order to win over every customer, we repeatedly refined our plans and promised to make up for our immature hardware with the most considerate services. With an unyielding tenacity, we managed to open the door to the market.
 
These ten years have been a decade of hard work and progress. We have been working intensively on warehouse management. From the initial manual inventory taking and record keeping to the introduction of an intelligent warehousing system, we have achieved visual and precise inventory control. What shuttles among the shelves is not only goods but also the integration of efficiency and technology. The transportation and distribution network has also continued to expand. Routes have been woven into a national network. Refrigerated trucks escort fresh produce, and trucks are loaded with daily necessities, traveling day and night, shortening the supply and demand distance between urban and rural areas with their rolling wheels. "Same-day delivery" and "next-day delivery" have changed from promises to routine standards.
 
During these ten years, our team has grown from being inexperienced to mature and professional. Front-line employees strictly abide by operating procedures, ensuring zero errors in loading, unloading and sorting. Customer service staff are available 24 hours a day, patiently answering questions and handling emergencies. The management team has a far-reaching vision, devising strategies and expanding resources. Every time we burned the midnight oil to overcome difficulties and every time we worked together to cope with peak seasons, we were building up our cohesion.
 
We are grateful to our customers. It is your trust that has provided the nutrients for our growth. From small orders to long-term and in-depth cooperation, your needs have pointed the way forward for us. We are grateful to our partners. We have communicated with our peers in warehousing and cooperated with transportation enterprises to jointly build an industrial ecosystem. We are grateful to our employees who have dedicated ten years of their youth and exchanged their sweat for the transformation of our enterprise. In the next decade, standing at a new starting point, we will carry our past experiences, cherish our sincere original aspiration, embrace new technologies, expand new businesses, continue to write our glorious chapter, and keep sailing bravely in the logistics tide, being the most solid "escort" in the supply chain.